Frequently asked questions

To apply, you can use the Exhibitor Service Portal or contact one of our sales managers.

You can request a non-binding quotation via the quotation request on our website or contact one of our sales managers directly for advice.

You can place all orders relating to the trade fair in the Exhibitor Service Portal.

If you have any errors or questions about your log-in data, please contact us.

There is no official closing deadlines for the trade fair. You will find the order deadlines for your service orders in the Exhibitor Service Portal.

All information about advertising space for hire, advertisements in the visitor guide or free advertising material for marketing your attendance at the trade fair is available in the planning and marketing section.

Please contact us for a list of our partner hotels.

The trade fair opening hours are indicated here:

In our ticket shop.This is where you can obtain your digital admission ticket quickly and easily.

In our ticket shop you can redeem your ticket voucher and/or purchase additional tickets if required.

Tickets will be sold on site. However, as our capacities for this are limited, we recommend that you buy online.

The paid parking spaces (8€) at the exhibition grounds are limited. We therefore recommend that you travel by public transport. The trade fair ticket is also valid as a free ticket for the AVV in zones 10 and 20.

Discount codes can only be redeemed online in the ticket shop. Simply enter your code in the appropriate field when purchasing your ticket. The discount will then be applied to the amount.

The exhibitor directory and the digital version of the visitor guide with all the important information and program items will be published on our website shortly before the start of the event. This way, you can find out about your visit in advance.

In addition, the visitor guide including exhibitor list is available for you in printed form free of charge at the trade fair.

Please contact us for guided tours of the trade fair. Tours are free of charge.

You are welcome to bring your dog to the fair. There are just a few rules:

All dogs must be kept on a leash on the entire exhibition grounds!

In addition, all dogs entering the exhibition grounds must be socially compatible and under effective vaccination protection. This applies in particular to the rabies vaccination. As dog owners, please carry a valid vaccination certificate for all the dogs you bring with you throughout your visit to the fair. The veterinary office will carry out random checks.

Dog waste bags will be available for disposal in the outdoor area of the exhibition grounds.